Shipping
Worldwide Shipping
We currently ship to over 12 countries and regions! To check if delivery is available in your area, simply enter your address at checkout. We’re continuously working to expand our global shipping services.
Order Processing & Shipping Time
Due to the handmade nature of our products, orders are processed and shipped within 2-3 business days after payment approval. Orders placed on weekends or Canadian public holidays will be processed on the next business day.
If you do not receive a shipping confirmation email within 5 business days, please contact our customer service team at support@craftlulu.com for assistance.
Important: Please double-check your shipping address during checkout and in your order confirmation. Once a package has been shipped, we are unable to make any address changes.
Estimated Delivery Times
Delivery times may vary due to carrier delays, flight disruptions, or customs clearance. Once your order ships, you’ll receive a tracking number via email to monitor your package’s status.
- USA & Canada: 3-6 business days
- All Other Countries: 8-10 business days
Shipping Fees & Duties
- Free ground shipping on all orders over $39 USD (US) / $45 CAD (Canada)
- For orders under this amount, a standard shipping fee will apply.
- International duties: We does not collect duties or import fees at checkout. If any duties or taxes apply during delivery, they will be the customer's responsibility.
